Refund policy
RETURN & REFUND POLICY
At Starlight Vintage, all items are carefully sourced, inspected and authenticated prior to listing. As we specialise in vintage and one-of-one garments, we strongly encourage customers to review measurements, photos and descriptions carefully before purchasing.
Australian Orders
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be in the same condition it was received
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The item must not be worn, washed or altered
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly described.
Original shipping fees are non-refundable.
Once your return is received and inspected, your refund will be issued to your original payment method.
New Zealand Orders
We accept returns from New Zealand within 14 days of delivery.
Please note:
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Return shipping costs are the responsibility of the customer
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Original shipping fees are non-refundable
We recommend using a tracked service for returns, as we are not responsible for lost return parcels.
All Other International Orders
Due to high international shipping costs and customs processing, we do not accept returns on orders shipped outside Australia and New Zealand.
Please ensure you carefully review sizing, measurements and product details before purchasing.
Faulty or Incorrect Items
If you believe you have received a faulty or incorrectly described item, please contact us within 48 hours of delivery at:
We will review the issue and arrange an appropriate resolution.
Please note that minor signs of wear consistent with vintage garments are not considered faults and will always be disclosed in product descriptions where applicable.