Frequently asked questions
When will I get my order?
All orders are shipped within 1 business day of purchase from Sydney, Australia. Standard shipping usually takes a few business days, and express shipping is available if you need it faster. Once your order has been dispatched, you’ll receive a tracking number via email so you can follow its journey.
Do you offer returns?
Because all our items are vintage or preowned, all sales are final. We don’t accept returns. Any major flaws are always mentioned in the item description, and general wear or fading should be expected. Please double check the provided measurements before purchasing.
How much does shipping cost?
Standard shipping within Australia is $10, while express shipping is $15. We use Australia Post for all deliveries, and every order comes with a tracking number for peace of mind.
How to get in contact?
You can reach us anytime by email at starlightvintageco@gmail.com or send us a direct message on Instagram at @starlightvintageco. We’ll always do our best to get back to you quickly.
